Senior UX Designer at Amazon

Senior UX Designer crafting payment experiences used by millions. Simplifying global commerce and checkout at Amazon.

Designing scalable commerce experiences across discovery, personalisation, and payments — from retailer platforms to seamless customer checkout systems.

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Designing scalable commerce experiences across discovery, personalisation, and payments — from retailer platforms to seamless customer checkout systems.

Commerce & Shopping Experience
Designing intuitive shopping journeys that help customers discover, evaluate, and purchase products with confidence across global commerce platforms.
Payments & Fintech UX
Creating seamless payment experiences including cards, Buy Now Pay Later (BNPL), and digital wallets for complex checkout systems.
Checkout Optimisation
Reducing friction in high-intent purchase moments by improving payment clarity, transaction flows, and customer trust.
Product Discovery & Search
Designing AI-powered search and browsing experiences that help customers quickly find relevant products.
Recommendations & Personalisation
Designing scalable personal systems using recommendation engines and behavioural insights to surface relevant products and payment methods.
Product Strategy & Systems Thinking
Designing scalable product experiences by aligning user needs, business goals, and technical constraints to simplify complex commerce ecosystems.

I focus on solving complex commerce challenges by creating intuitive experiences across shopping, personalisation, and payments.

My work combines user insights, data, and experimentation to design scalable solutions that improve customer experience and drive business outcomes.

I worked closely with Jestin James for four years, where he played a key role in launching high-impact global payment experiences at Amazon — including India Digital Payments Subscriptions, Card-on-File Tokenization, Australia Co-Brand Credit Card, Buy Now Pay Later (AU & SG), and Card Installments in Singapore.

Jestin demonstrates strong Customer Obsession and Ownership, leading end-to-end design across research, usability testing, prototyping, and cross-functional alignment with globally distributed teams. He combines deep analytical thinking with exceptional design craft, consistently translating complex systems into intuitive, scalable payment experiences that drive customer value and business impact.

AS
Arafat SHEIK JABBAR
Product Director @ Ubyx | Stablecoins | Tokenized Money | ex Citi, Amazon
Amazon
Sr. UX Designer (L6)
2021–Present
Anthrom.ai
Lead Product Designer
2020–2021
Digix Technology Services pvt ltd
Lead UX Designer
2018–2020
TRCNL Software Pvt Ltd
UX Designer
2015–2018

Hear from my Colleagues & leaders

We worked together with our startup 'Oigo'. Jestin has been instrumental in designing our mobile app, web app, and website. He is excellent at product design and creating world-class user experiences. He is a design thought leader and a great team player.

RK
Raghu Kaimal
Business Leader | Influencing Growth & Innovation

Jestin brings a rare combination of passion, patience, and creativity. He listens deeply, understands requirements quickly, and consistently proposes thoughtful design solutions that improve the product.

NM
Navin Mathew
Enterprise Experience Leader

Jestin is a true pixel perfectionist and my go-to designer whenever quality matters. He consistently delivers polished designs with incredible speed and attention to detail.

BA
Basil Abbas
CTO & Founder at clockit.io (Tecsol)
Tools Used